Terms of Service

1. Agreement

These Terms of Service form a binding agreement between you and Zoosk AI Dating covering your use of the website at zoosk-ai.com.

2. Acceptance

By accessing any page or starting any chat you accept these terms. If you do not accept them, stop using the service.

3. Eligibility

You must be at least 18 years old and legally able to enter into a contract in your jurisdiction.

4. Description of the service

Zoosk AI Dating provides entertainment companion chat with fictional characters, together with informational pages describing each one.

5. Fictional characters

All companions are fictional. Profile photographs are illustrative. No real-world dates, meetings or physical services are offered or implied.

6. No professional advice

Conversations are for entertainment only and are never a substitute for medical, psychological, legal or financial advice.

7. Account registration

Where an account is required you agree to give accurate information and to keep it current.

8. Account security

You are responsible for your login details and for all activity under your account. Tell us promptly about suspected unauthorised use.

9. One account per person

You may hold one account unless we agree otherwise in writing. Accounts may not be shared, sold or transferred.

10. Acceptable use

Use Zoosk AI Dating lawfully and respectfully. Do not use the service to break the law or infringe the rights of others.

11. Prohibited content

You may not submit content that is illegal, hateful, threatening, defamatory, or that involves minors in any sexual context.

12. Prohibited conduct

Scraping, reverse engineering, automated access, stress testing, credential stuffing and interference with our infrastructure are not allowed.

13. Impersonation

Do not present yourself as a representative of Zoosk AI Dating or as another person.

14. Free features

Some features are free. We may change what is included in the free tier at any time.

15. Paid features

Optional paid features are described at the point of purchase, including price and billing frequency, before you confirm.

16. Billing authorisation

By purchasing you authorise us or our payment processor to charge the payment method you provide.

17. Subscription renewal

Subscriptions renew automatically for the same period until cancelled. You may cancel at any time before the next renewal date.

18. Cancellation

Cancelling stops future charges. Access continues until the end of the paid period unless stated otherwise.

19. Refunds

Refund requests are reviewed case by case and in line with the mandatory consumer rights of your country.

20. Taxes

Prices may exclude applicable taxes, which are added where required by law.

21. Your content licence

You keep ownership of what you write and grant us a limited licence to store and process it in order to operate the service.

22. Our intellectual property

The Zoosk AI Dating name, design, text, character concepts and imagery are protected and may not be reused without written permission.

23. Feedback

Suggestions you send us may be used without obligation or compensation.

24. Availability

We aim for continuous availability but the service is provided as is and may be interrupted for maintenance or reasons outside our control.

25. Changes to the service

Features may be added, changed or withdrawn. We try to give notice of significant changes.

26. Third-party services

Some functions depend on third parties. Their outages or terms may affect your experience.

27. Suspension and termination

We may suspend or close an account that breaches these terms, harms other members, or presents legal or security risk.

28. Termination by you

You may stop using Zoosk AI Dating at any time and request deletion of your account.

29. Disclaimer of warranties

To the extent permitted by law we disclaim implied warranties, including fitness for a particular purpose and uninterrupted operation.

30. Limitation of liability

To the extent permitted by law our total liability is limited to the amount you paid us in the twelve months before the claim.

31. Indemnity

You agree to indemnify Zoosk AI Dating against claims arising from your misuse of the service or breach of these terms.

32. Privacy

Our handling of personal data is described in the Privacy Policy, which forms part of this agreement.

33. Governing law

These terms are governed by the laws applicable at our place of establishment, without prejudice to mandatory local consumer protections.

34. Dispute resolution

Please contact support@zoosk-ai.com first. Most issues are resolved informally and quickly.

35. Severability and assignment

If a clause is unenforceable the rest stays in force. You may not assign this agreement without our consent; we may assign it in a business transfer.

36. Changes to these terms

Updated terms are published on this page with a new date. Continued use after publication means acceptance.