Privacy Policy

1. Who we are

Zoosk AI Dating operates the website at zoosk-ai.com and is the controller of the personal information described on this page. Contact us at support@zoosk-ai.com.

2. Scope of this policy

This policy covers information collected through the Zoosk AI Dating website, companion profiles and chat features. It does not cover third-party websites you reach from our links.

3. Accepting this policy

By using Zoosk AI Dating you confirm you are at least 18 years old and that you accept the practices described here.

4. Information you give us

This includes the email address you use to register, any display name you choose, preferences you set and the content of messages you send inside chats.

5. Information collected automatically

We record technical details such as IP address, browser type, device category, language, referring page, and the dates and times of your visits.

6. Cookies and similar technologies

We use cookies to keep you signed in, remember preferences, measure traffic and understand which pages perform well.

7. Managing cookies

You can delete or block cookies in your browser settings. Some parts of Zoosk AI Dating may not work correctly if essential cookies are refused.

8. Analytics

Aggregated analytics help us see which companion profiles and pages are useful. Analytics reports do not identify you individually.

9. Why we process your data

We process personal information to provide the service, secure accounts, respond to support requests, improve features and meet legal obligations.

10. Legal bases

Depending on your location we rely on contract performance, legitimate interests, consent, or compliance with a legal obligation as our lawful basis.

11. Chat content

Messages you exchange with a companion are stored so the conversation can continue where it stopped. They are not published and are not shown to other members.

12. Automated processing

Conversations are generated automatically. No decision with legal or similarly significant effects on you is made by automated means.

13. Marketing communications

If you opt in we may send occasional emails about features and offers. Every email contains an unsubscribe link that works immediately.

14. Sharing with service providers

We share limited data with hosting, email delivery, payment and analytics providers who act on our instructions under written agreements.

15. Advertising partners

Where advertising is served, partners may receive non-identifying event data such as page views. We do not sell your chat content.

16. Legal disclosure

We may disclose information when required by law, court order or a valid request from a competent authority, or to protect rights and safety.

17. Business transfers

If our business is reorganised, merged or acquired, personal information may transfer to the successor entity subject to this policy.

18. International transfers

Data may be processed in countries other than yours. Where required we use approved safeguards such as standard contractual clauses.

19. Security measures

We use encryption in transit, access controls, logging and regular reviews. No online service can promise absolute security.

20. Data retention

We keep account data while your account is active and for a limited period afterwards to meet legal, accounting and dispute-resolution needs.

21. Your access rights

You may request a copy of the personal data we hold about you and information about how it is used.

22. Correction and deletion

You may ask us to correct inaccurate data or delete your account and associated conversations.

23. Objection and restriction

You may object to processing based on legitimate interests and ask us to restrict processing while a request is reviewed.

24. Withdrawing consent

Where we rely on consent you may withdraw it at any time. Withdrawal does not affect processing already carried out.

25. Data portability

Where applicable you may receive your data in a structured, commonly used, machine-readable format.

26. How to exercise rights

Send your request to support@zoosk-ai.com. We reply within thirty days and may ask for information to verify your identity.

27. Complaints

If you are unhappy with our response you may complain to your local data protection authority.

28. Children

Zoosk AI Dating is strictly for adults. We do not knowingly collect data from anyone under 18 and will delete such data if discovered.

29. Do Not Track

Browser Do Not Track signals are not standardised. Where legally required we honour recognised opt-out preference signals.

30. Third-party links

External sites linked from Zoosk AI Dating have their own policies. Please read them before providing information.

31. Nature of companions

Companion profiles are fictional characters. Photographs are illustrative and do not depict real people offering real-world meetings.

32. Changes to this policy

We may update this policy. Material changes are announced on this page with a new effective date.

33. Contact

Privacy questions can be sent to support@zoosk-ai.com and are handled by our privacy team.